Door stuck, crooked or off track? Fixed today.
Most repairs take one visit because the van carries the parts. You get a written quote before a tool comes out.
Most repairs, one visit, time on site1 – 2 hours
Sound familiar?
- Stops halfway or reverses before closing
- Opens crooked, one side lower than the other
- Grinding, popping or scraping every time it moves
- Hinges cracked on the top panel
- Door shakes or jerks on the way up
- Closes with the wall button but not the remote
What we do
We start by watching the door run, then pull the opener off and test the door by hand. That tells us if the problem is the door, the springs or the opener, so you don't pay for the wrong fix.
Common repairs in the 561: rollers worn flat by salt air, tracks knocked out of line by a car bumper, hinges cracked on the top panel, and photo eyes that got bumped by a bike.
How long it takes
Typical time on site in Palm Beach County. We confirm yours on the phone, and you get a written quote before we start.
| Job | Typical time |
|---|---|
| DiagnosisWe run and test the door by hand first | 20 – 30 min |
| Hinges and bracketsPer door | 30 – 60 min |
| Top bracket / center bearingIncludes re-balance | 45 – 90 min |
| Bottom weather sealKeeps out water, sand and lizards | 30 – 45 min |
| Balance and safety testIncluded in every repair | 15 min |
When you don't need us
If the door reverses right before it touches the floor, look at the two small sensors near the bottom of the tracks. Wipe the lenses and check that both lights are solid, not blinking. A bumped sensor causes more service calls than anything else, and it's a free, two-minute fix.
Questions about garage door repair
Most calls placed before 2 PM get a same-day visit. You'll get a text with the tech's name and arrival window.
Yes: Clopay, Amarr, CHI, Wayne Dalton, Raynor and store brands. If a panel for your model is discontinued, we tell you before quoting.
Usually yes, if it opens and closes evenly. If it's crooked, jerks, or a cable looks loose, stop using it and call us.
Related services
Doors for a brighter tomorrow. Starting with yours, today.
A person in the 561 answers. Tell us what the door is doing and we'll tell you how long it takes before we come.